PYMNTS Study

Issuers With Diversified Card Products See Higher Customer Lifetime Value
Issuers With Diversified Card Products See Higher Customer Lifetime Value
May 28, 2025  |  Credit Cards

As the competitive landscape of card issuing becomes more complex, issuers face rising pressure to maximize customer lifetime value (CLTV), streamline operations and deliver flexible,...

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Tariff Turbulence Drives Operational Overhaul of US Mid-Sized Firms
Tariff Turbulence Drives Operational Overhaul of US Mid-Sized Firms
May 27, 2025  |  Supply Chain

America’s mid-sized firms, with annual revenues ranging from $1 billion to $5 billion, are often the backbone of their communities. Get the Full Story Complete...

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Issuers Tap Item-Level Insights to Win Cardholders
Issuers Tap Item-Level Insights to Win Cardholders
May 22, 2025  |  Credit Cards

Credit card rewards, offers and perks play a central role in how consumers decide which card to use at checkout. Most consumers carry cards with...

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54% of US Workers Wary of GenAI’s Impact on Jobs, Report Finds
54% of US Workers Wary of GenAI’s Impact on Jobs, Report Finds
May 22, 2025  |  Artificial Intelligence

Generative artificial intelligence presents a dual-edged sword for the American workforce, promising productivity gains while simultaneously sparking job displacement concerns. Get the Full Story Complete...

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Big Moves by Small Credit Unions Reshape Member Innovation Landscape
Big Moves by Small Credit Unions Reshape Member Innovation Landscape
May 21, 2025  |  Credit Unions

Financial innovation is often seen as the domain of billion-dollar institutions, but the latest data reveals a surprising shakeup: The smallest credit unions are catching...

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Who’s Winning the Instant Payments Race? Depends on the Customer
Who’s Winning the Instant Payments Race? Depends on the Customer
May 20, 2025  |  Real-Time Payments

Instant payments have entered the mainstream — but how, why and for whom financial institutions deploy them is anything but uniform. Get the Full Story...

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Instant Payments Emerge as Strategic Necessity in Vendor Relations
Instant Payments Emerge as Strategic Necessity in Vendor Relations
May 20, 2025  |  Real-Time Payments

The speed of instant payments is a well-known attribute. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Likes, Shares, Revenue: How SMBs Are Winning Big on Social
Likes, Shares, Revenue: How SMBs Are Winning Big on Social
May 19, 2025  |  SMBs

Social media’s reach has brought influencers, tweets and videos to mobile devices, changing the face of commerce and the ways businesses, particularly small- to medium-sized...

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US Mid-Market Companies Hit Reset Amid Escalating Tariff Uncertainty
US Mid-Market Companies Hit Reset Amid Escalating Tariff Uncertainty
May 19, 2025  |  Supply Chain

In challenging times, businesses often need to tear up their old playbooks and write new ones. Get the Full Story Complete the form to unlock...

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